makecall

[roro]

Hi,

We have an IVR connected to a mobile network, the mobile network assign a range of Short codes for our IVR through E1 ISDN link "i.e. 66xx"

the inbound calls are working fine and come to our IVR with ANI and DNIS

But when we made any out calls "makecall" with our ADX application, the caller ID is always static "i.e. 6600", we try to change it to a different short code or number but the call fail when we use call block.

Can any one help us on this...
How can we use call block to change the caller number

Thanks for help,

BR, Yours

[aaksyonenko]

I am not sure how it is with E1 and cell carriers and short codes, but in the ADL environment with T1 lines you would set the originating number via the appropriate RegID. One way, the one I know works because I'm using it, is TrunkSetString( 587 , "7325551212" ); where 7325551212 is the CallerID you want to appear at destination. You may also try RegIDs R4GcCallingAddress (534) and R4GcMKB7OrigPhoneNr (562) (used in SS7 environments) - these have been suggsted by the CT ADE tech support. You would have to find the equivalent set functions in ADX - this is ADL code. Good luck!

[roro]

Hi,
Im still making tests, all the calls still come with static ID like 6600, which is the SC assigned by the mobile company
Im trying different combination of the above setting but, still fails

Any way, thanks for your help...

BR, Yours

[aaksyonenko]

You may want to talk to your carrier about this - they may be overriding your settings.

[*CTADE*]

This is a common setting by operator on ISDN pri EU standards in which they do not allow the system to set the CLI during a outcall.